Managed to find the truck I wanted with much more than I could’ve ever expected in a time with absolutely zero inventory in today’s market. Jason Beeney managed to start the processes before he went on vacation. He called multiple Times while on his vacation to make sure Chapman Ford was taking care of the deal and managed to get another sales person to finish up the sale. Outstanding customer service on HIS OWN TIME. Don Plumadore was the closing sales person making sure the price met my needs and that the vehicle was fueled and cleaned up. ...
Great place to trade. No B. S. Great, honest folks. Very knowledgeable. No pressure. Just down home folks. Don and Jason were very helpful. Good guys!
All around great experience . Nick Hinshaw and the entire staff were great to work with. Frome the Sales Manager to the Finance Manager a great experience. No haggle fair pricing is what you get at Chapman Ford. In and out the door in less than 2 hours. Wow, I was used to arguing price for an hour, another hour getting financing approval, then 2-3 more hours getting paper work ready to sign. That is definately not the case here. Those folks have it all together here and it shows. Will definately buy there again. Oh yeah and by the way, they ...
Bob Chapman Ford is the Best Dealership let alone the Best Ford Dealership in this part of the Country east of the Mississippi and the 1st in the Buckeye state, give them a call you will not be disappointed.
We came from out of state to buy a 2020 Ranger. Everything when exactly as anticipated. No, unforeseen problems arose. Great Dealership!! Love the truck!
This dealership is one of the best I've ever dealt with. Keaton, went above and beyond while I was stranded to insure that my truck would be fixed properly and as quickly as possible so that my trip was not ruined.
I haven't purchased a vehicle here yet, but I love that I don't feel pressured into buying something I don't want or that is above my budget. Jonathon has been very helpful and patient with my truck shopping!
Great experience dealing on a used truck. Very nice and professional people. Got exactly what I needed from this dealership. Answered all my questions. Thanks
First I want to say I have been dealing with Bob Chapman for many many years. I have always got excellent service in every area, I want to point out a very special salesmen Jay Gahm, he goes the extra mile to get you the best deal and what you want at the price you can afford to Jay Gahm I give 6 stars all the way. All the departments are great I cant say enough about them, you get great service ask for Jay he's great in sales. Number one dealership 6 stars for Bob chapman ford in every department ...
I have always purchased my tires from this dealership as well as some other service work. They are the best priced for tires and I really enjoy coming into a smaller dealership where you personally known and not just a number on a service schedule. They have always advised me of other items that were ready for maintenance to keep my vehicle running at top shape. I just took my Honda civic in to get 2 new tires and everything is great.
I loved my experience at Bob Chapman and believe it was the best experience I have had buying a new vehicle and I have purchased several vehicles from other dealers and will make sure I always return to Bob Chapman from now on
Saw the vehicle on cars.com, emailed the dealership and negotiated a good deal via email based on photos and descriptions they supplied - no phone contact needed. Traveled 4 hours to dealership. The vehicle was excellent - better than I had expected. Friendly sales team and no pressure. No surprises on the deal either - paid the agreed amount, filled in paperwork and on my way. Just love this truck. Third vehicle I purchased this way.